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    Ask the community your questions about local SEO or Google My Business

    Besides reaching first on a serp, what is the best feeling you have experienced as an SEO?

    Frank

    Joined Dec 2, 2020
    Freelance SEO
    Chicago, IL
    Frank
    Freelance SEO
    I'll go firstβ€”

    When the schema you've been working on forever finally comes back with no errors.

    Omg I just had that now. What a rush! 🀩
    0
    Like Comment
    2 comments

    fisicx

    Joined Nov 13, 2020
    fisicx
    When the site starts converting. And when you begin to get traffic from keywords you weren’t even targeting.
    Reply
    Like 1 like

    Imyz1

    Joined Nov 5, 2020
    Local SEO, Domain Investor, Level 3 PT, Executive Travel
    Warwickshire. UK
    Imyz1
    Local SEO, Domain Investor, Level 3 PT, Executive Travel
    When the monthly rental payments come in from your rented site.
    Reply
    Like 1 like

    Google research on managers of multiple GMB listings - help us improve the platform!

    Morgan

    Joined Dec 23, 2020
    GMB Builder
    San Francisco, California
    Morgan
    GMB Builder
    Hi folks,

    We're doing some research at Google on how managers of multiple GMB locations use the product. We're interested in your pain points and how we might improve the overall product and experience. We'll walk through some new designs and get your feedback.

    If you're interested, please fill out the ~3 minute survey below and we'll be in touch: https://forms.gle/gk9spvjqjAxHjqsFA

    There's also an €85 (~$100) incentive to compensate your for your time.

    We look forward to speaking you.

    Kind regards,
    Morgan
    Liked by Davis and 2 others
    Like Comment
    1 comment
    admin

    Davis Baer

    Joined Jul 22, 2020
    I run Local SEO Community
    Pittsburgh, PA
    Davis Baer
    admin
    I run Local SEO Community
    Hey Morgan, just wanted to say that it’s really cool that you’re proactively looking for users feedback to improve GMB 😊
    Reply
    Like 0 likes

    Can anyone explain to me what this, highly black-hat looking thing on the map, is exactly? I've seen it around a lot from dime a dozen "SEOs," and it looks like something I should steer clear of, I think?

    Frank

    Joined Dec 2, 2020
    Freelance SEO
    Chicago, IL
    Frank
    Freelance SEO
    ο»Ώ
    ο»Ώ
    Liked by Teresa 1
    Like Comment
    11 comments

    Ben Fisher

    Joined Nov 5, 2020
    Google My Business Platinum Product Expert
    Phoenix, AZ
    Ben Fisher
    Google My Business Platinum Product Expert
    Someone wasted a lot of time.
    Reply
    Like 3 likes
    Frank replied
      ·  1 reply

    Daniel Lewis

    Joined Dec 29, 2020
    Daniel Lewis
    It looks like they have created about a thousand driving directions to the central location from a LOT of places. I am not sure why the map markers are all different colors it might be a type of map marker.Β 
    Reply
    Like 0 likes
    Keyserholiday replied
      ·  1 reply

    Kyle S

    Joined Dec 2, 2020
    SEO Manager
    Kyle S
    SEO Manager
    I don't think it'll hurt you at all, but it won't really help either. I wouldn't waste my time on them unless you had extra budget to spend and wanted to make something impressive looking for a client.
    Reply
    Like 0 likes

    Changing Business Name

    micromano

    Joined Aug 3, 2020
    Magnum Mike
    Portland, Oregon, USA
    micromano
    Magnum Mike
    Hey all, question about the consequences of changing a business name (official corporate name would remain the same, but use of a registered dba name).

    If you change your business name and the URL of your website in Google My Business (GMB), do you lose all your accumulated reviews?

    Also, any other pitfalls to a business name change generally, in terms of local SERP visibility?
    Liked by Sean and 2 others
    Like Comment
    5 comments

    Aimee Gromowsky

    Joined Dec 6, 2020
    GMB for Lawyers
    Super Bowl Champions
    Aimee Gromowsky
    GMB for Lawyers
    Can't wait to hear the answer b/c I am about to change my biz name AND address and don't want to lose my 200+ reviews.Β 
    Reply
    Like 2 likes

    Imyz1

    Joined Nov 5, 2020
    Local SEO, Domain Investor, Level 3 PT, Executive Travel
    Warwickshire. UK
    Imyz1
    Local SEO, Domain Investor, Level 3 PT, Executive Travel
    I’ve changed many of my GMB names many times before and the url and phone number and all photos.Β 

    Out of 15 only one got suspended but I corrected it and submitted the reinstate form and after few days I was back on track. All my reviews are still there.Β 

    Word of caution. Do not do multiple changes in short space of time. It will definitely trigger a suspension or worse.Β 
    Reply
    Like 1 like
    micromano replied
      ·  1 reply

    Keyserholiday

    Joined Jan 14, 2021
    GMB spam fighter
    Denver, CO
    Keyserholiday
    GMB spam fighter
    Once you update the name and website URL, you will either need to reverify or get suspended. If you have to apply for reinstatement, you will need have you signage update if you are showing your address, your logo on your website and all of your online documents to reflect the DBA. If you are registering a DBA to add keywords and your geo-modifier and you are at a Virtual office, you run a higher risk of being suspended several times a year by Google sweeps.Β 

    You will not lose your reviews and will be able to keep them. The questions to consider is how will your rankings change with the name change, will have a positive impact or negative impact on the rankings?
    Reply
    Like 1 like
    micromano replied
      ·  1 reply

    A Question Regarding Categories...

    RogerM

    Joined Dec 10, 2020
    SEO Fanatic
    RogerM
    SEO Fanatic
    How many primary categories is advisable to have on a single GMB listing?
    And, on that same note, how about secondary categories?
    Thanks in advance! πŸ˜‰
    0
    Like Comment
    3 comments

    GMB Gorilla

    Joined Dec 2, 2020
    The King of Local Search
    #1
    GMB Gorilla
    The King of Local Search
    Similar to keyword stuffing, more categories does not translate to more better rankings πŸ˜‰

    One primary per location, then say 3-5 secondary categories. We've seen listings with way more, but they're not getting way more results because of it.

    If you have a business with multiple locations within a close geo, you can experiment with changing categories of each location to optimize for a broader set of searches if they offer multiple different categories of products/services.

    🦍
    Reply
    Like 1 like
    Keyserholiday replied
      ·  1 reply

    Zach

    Joined Oct 9, 2020
    Founder of Persuaded.io
    Raleigh, NC
    Zach
    Founder of Persuaded.io
    The only time I've seen a negative impact from adding a category is if your categories become so broad and conflicting that Google can't be sure what the business actually does.
    Reply
    Like 1 like

    Bing Shows Incorrect Phone Number

    nschimmel

    Joined Aug 28, 2020
    Media Marketing, Tech, OPG
    Iron Mountain, MI
    nschimmel
    Media Marketing, Tech, OPG
    Hello

    I know this is a GMB Centric forum, but I thought maybe somebody would have some advice on this topic.Β 

    We have had some customers calling in on a wrong number (it still gets to us, but it is not part of our phone system, so we cannot forward to others etc).Β  When asked where they got the phone number, the most common answer is by searching "opg iron mountain" on Bing.Β  Who would have ever thought to check there right? But, sure enough, when I search that term on Bing I see the incorrect phone number there.

    I have since claimed the business, made sure the profile has all of the correct information, suggested the edit on the Bing Places Profile, and scoured my website and Socials looking to see if that number is posted anywhere.

    I remember seeing one message after an update I tried to do that said something to the effect of "the content will be published Jan 12."Β  That was probably right at the beginning of the year, and it still has not changed.

    Does anybody have any experience or suggestions for this issue?

    Thanks

    Nateο»Ώ
    ο»Ώ
    0
    Like Comment
    3 comments

    Keyserholiday

    Joined Jan 14, 2021
    GMB spam fighter
    Denver, CO
    Keyserholiday
    GMB spam fighter
    It's incorrect on several places. YP, MapQuest, YellowMoxie, Insider Pages. I would recommend getting a citation service, Yext, Whitespark, or Brightlocal to get the data corrected.Β 
    Reply
    Like 2 likes
    nschimmel replied
      ·  2 replies
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