I have a client that keeps getting his phone number on his listing deleted by Google. It's the main business number and also appears prominently on his website. I see posts on the Google Forum but no solutions. Only thing I can think of is the firm does cleaning related to Covid but the listing is live....just no phone number.

Any ideas?
I can help you with this. please inbox
Hi Divya, I think what advice you have to offer AgileSEO by way of a private message would be of interest to others here as well.
tallship Ok here it is, you can ask your customer or client or use some other id from some other IP and do suggest an edit and add the number, then login to GMB with and click on info, you will see a message in the header as some info is updated in your business, click accept. Accept it. Try this, till you get success.
I did this for one client who had the same issue and it worked.
Are there any apps that are allowed to update the listing?  They might be re-syncing the listing with their own data and eliminating the phone number.  Other possibilities include edit suggestions that Google might be accepting, or their NAP data is different on a major listing site.  

This issue seems to come up all the time, and I wish Google would explain the why behind data changes like this, so it would be easier to track down.  
Anybody can change your info with edit suggestions. If it was Google then a lot of these people using generic GMB business names would be caught. Instead, Google does nothing, waits for it to be reported. 

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